Your information

Privacy &
POPIA.

Clear information about what we collect, why we need it and how we protect it.

Last updated 7 August 2026

01 · Responsible party

Who is responsible?

Angel Eye Productions is the responsible party for personal information submitted through this website. This policy explains our approach under South Africa’s Protection of Personal Information Act 4 of 2013 (POPIA).

Questions or requests can be sent to mapasa@angeleyeproductions.co.za or made by calling 073 330 8690.

02 · Information

What we process.

When you submit a production enquiry, we may collect your name, company, email address, telephone number, requested service, budget range, timeline and the information you include in your brief.

For security, reliability and useful enquiry attribution, our systems may also record the submission time, IP address, browser user agent, referring page, landing page, campaign parameters and the production or website content connected to your enquiry.

03 · Purpose

Why we use it.

  • To respond to your enquiry and understand the production opportunity.
  • To prepare proposals, estimates and appropriate creative or production responses.
  • To manage the relationship and keep an accurate CRM record of communications.
  • To protect the website and enquiry service from spam, abuse and security threats.
  • To meet contractual, accounting or legal obligations where applicable.

We process information with your consent, to take steps you request before entering into a contract, for legitimate operational interests that do not override your rights, or where the law requires it. We do not sell personal information or use an enquiry for unrelated marketing.

04 · Storage and sharing

Handled with care.

Enquiries are stored in Angel Eye Productions’ secured website and CRM-ready systems. Access is limited to authorised people and service providers who need the information to operate the website, manage enquiries or deliver a requested service. Appropriate contractual and security safeguards are required where a provider processes information on our behalf.

We retain personal information only for as long as reasonably necessary for the purpose collected, an ongoing business relationship, dispute handling, or applicable legal and record-keeping requirements. Information that is no longer required is deleted or anonymised using reasonable measures.

This website currently uses essential Laravel session and security cookies required for form protection and reliable operation. We record limited first-party interaction events—such as case-study visits, showreel use, contact clicks and form outcomes—to understand whether the website is useful. These records stay within Angel Eye’s own database, use a one-way session hash and are not used for advertising or cross-site profiling.

We do not currently place advertising or behavioural-analytics cookies. If you follow an external YouTube or social-media link, that provider’s own privacy terms apply.

05 · Security

How we protect it.

We use reasonable technical and organisational safeguards, including encrypted website connections, access restrictions, validation, anti-spam controls, system monitoring and recoverable backups. No internet service can promise absolute security, but suspected compromises are investigated and addressed appropriately.

This enquiry service is intended for business enquiries and is not designed to intentionally collect personal information from children. A parent or guardian should contact us before submitting information about a person under 18.

06 · Your rights

You stay in control.

Subject to POPIA and any lawful limitations, you may ask whether we hold your personal information; request access, correction or deletion; object to certain processing; withdraw consent; or complain about how your information has been handled. We may need to verify your identity before completing a request.

You may also lodge a complaint with the Information Regulator South Africa.

07 · Contact

Talk to a person.

Angel Eye Productions
304 Castlehill Drive
Blackheath, Johannesburg
South Africa

mapasa@angeleyeproductions.co.za
073 330 8690